My address/order is incorrect, can you help?

We know, we all make mistakes.  It happens.  

If you've placed your order with us and you meant to choose a different color, style, or size, please email us at [e-mail] ASAP and include URGENT in the subject line. Please include your Selkbagusa.com order number and the email address associated with the purchase in your message.

If your address is incorrect, please email us at [e-mail] ASAP and include URGENT in the subject line. Please include the Rumpl.com order number and the email address associated with the purchase in your message. Please make sure to include the new address you would like the order to be shipped to.

If you want to cancel your order, please email us at [e-mail] ASAP so we can cancel it and reimburse you before it ships out! 

We'll try to do our best to assist you and make the changes, however please mind that we process and ship the orders as quickly as we can, so sometimes your orders could be already processed and we would not be able to change it, but again, we'll do our best to help you!

Note: Our customer support hours are 8 AM - 4 PM PST from Monday to Friday and we typically respond within 3 hours.