We stand by the highest level of quality of our products, so if something is out fault, we'll take care of it. Selk'bag products are guaranteed against manufacturing or material defect for the period of 1 year from date of sale. Selk'bag reserves the right to determine manufacturing defects and requires proof of purchase from an authorized Selk'bag dealer to qualify products as warrantable.
If a product is deemed defective, Selk'bag will repair or replace the item at no cost to you. (NOT COVERED: Normal wear and tear, modifications, alterations, negligence, damage and use for a purpose other than for which it was designed.) Please note that general wear, including but not limited to the breakdown of colors and materials over time, is not considered a material or manufacturing defect.
Please contact us to initiate the claim. Our team will work with you on a timely resolution.
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